Privacy Policy for m-dawg.com
1. Introduction
At m-dawg.com, we are committed to safeguarding your privacy and upholding the highest standards of data protection and transparency. We believe that your personal data is your own and should be handled with care, integrity, and accountability. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information when you visit our website, engage with our services, or otherwise interact with us. Our practices are designed to ensure compliance with applicable privacy regulations, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all users of m-dawg.com and any associated services, applications, and platforms operated by us. m-dawg.com acts as the data controller in situations where we decide the purpose and means of processing your personal information. By accessing or using the website, you acknowledge that you have read and understood these practices regarding your data.
3. Categories of Data We Process
We collect and process various categories of personal and technical data, which may include:
a. Usage Data
Information about your browsing activity on m-dawg.com, including IP address, browser type and version, operating system, session duration, referral URLs, pages visited, and usage statistics. This data helps us understand how users interact with our services and improve site performance.
b. Account Data
Personal identifiers such as your name, billing and shipping address, email address, and telephone number, primarily collected during account creation, checkout, or user registration processes.
c. Profile Data
Preferences, interests, past purchases, and behavioral insights collected to personalize your experience, optimize content, and offer relevant products or services.
d. Communication Data
All data you provide when you contact us, including inquiries, support requests, customer correspondence, and interaction history via email or our communication platforms.
e. Technical Data
Device-related information such as device type, screen resolution, timezone setting, operating system details, IP-based geolocation, and system configurations, used to enhance your experience and troubleshoot technical issues.
f. Transaction Data
Payment-related details, such as transaction amount, payment method (excluding full credit card data where not necessary), order fulfillment status, delivery information, and associated billing records.
g. Preference Data
Information about your communication preferences, marketing opt-in/out status, and product interests based on expressed consent or inferred from behavior and interactions on m-dawg.com.
4. Legal Bases for Processing
We process your personal data only when we have a valid legal basis to do so, including:
– Consent: When you have given us clear permission to process your data for a specific purpose, such as receiving newsletters or promotional material.
– Contractual Necessity: When processing is required to provide the services or deliver the products you have requested, including order fulfillment and customer support.
– Legal Obligation: When we are required by law to retain or disclose certain information.
– Legitimate Interests: When processing is necessary for our operational interests, such as fraud prevention, service improvement, or outreach, and when such processing does not override your fundamental rights.
5. Your Rights
Under applicable privacy laws, you possess a range of rights in relation to your personal data, including:
– Right of Access: You have the right to request confirmation as to whether we process your personal data and access a copy of such data.
– Right to Rectification: You may request the correction of inaccurate or incomplete personal information.
– Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
– Right to Restriction: You can request the limitation of our processing of your data under certain conditions.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
– Right to Object: You can object to processing based on our legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These security measures include but are not limited to:
– End-to-end encryption for data transmission
– Access controls and authentication protocols for restricted data
– Regular data backups and recovery protocols
– Ongoing privacy training for relevant personnel
– Secure server infrastructure
Despite our best efforts, no system can be completely secure. We encourage users to maintain the confidentiality of their personal data and notify us of any suspected breaches.
7. International Data Transfers
If we need to transfer personal information outside of your country of residence, including to jurisdictions that may not offer equivalent data protection standards (e.g., outside the European Economic Area), we ensure appropriate safeguards are in place. These may include Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure lawful data transfer and protection.
8. Data Retention
We retain your data only for as long as necessary for the purposes for which it was collected, including legal, accounting, compliance, and operational requirements. General retention guidelines include:
– Account and Profile Data: Retained for the duration of your account activity and for up to 5 years following account closure.
– Transaction Data: Retained for at least 7 years for tax and regulatory compliance.
– Communication Data: Retained for up to 3 years after the communication event unless otherwise required.
– Usage and Technical Data: Retained for analytics purposes, typically for 12-24 months.
– Marketing Preferences: Retained until revoked or updated by the user.
Upon expiration of the retention period, we will securely delete or anonymize your personal information.
9. Cookie Policy
m-dawg.com uses cookies, web beacons, and similar technologies to enhance user experience, analyze web traffic, and deliver targeted content. Our cookie categories include:
– Essential Cookies: Necessary for website functionality, account login, and security verification.
– Functional Cookies: Enhance user interface settings, such as remembering logins, preferences, and displayed content.
– Performance Cookies: Collect information about website performance and usage patterns to optimize site operation.
– Analytics Cookies: Use third-party services (e.g., Google Analytics) to evaluate visitor behavior and improve site metrics.
10. Cookie Management and Compliance
You have the right to manage your cookie preferences at any time. When you first visit m-dawg.com, you will be presented with options to accept or customize your cookie settings in compliance with GDPR and CCPA guidelines. You can also configure your browser to block, delete, or alert you about cookies. Please note, however, that limiting certain types of cookies may affect the functionality of our website.
California residents additionally have the right to opt-out of the “sale” of their personal information as defined under CCPA, and may exercise this right via our Do Not Sell My Info mechanism or by contacting us directly at [email protected].
11. Children’s Privacy
Our services are not directed to, and we do not knowingly collect, personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will remove that information promptly. Parents or guardians who believe we may have collected such information are encouraged to contact us.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy to reflect changes in laws, regulations, or our practices. When significant updates are made, we will notify users via appropriate channels, which may include email or website notifications. Continued use of m-dawg.com after such changes constitutes your acknowledgement and agreement to the updated policy.
13. Contact Information
If you have any questions regarding this Privacy Policy, your personal data, or would like to exercise any of your data rights, please contact our privacy team at:
Email: [email protected]
Compliance Statement
m-dawg.com is fully committed to compliance with the GDPR, CCPA, and other applicable privacy laws. We encourage users to reach out to us directly at [email protected] with any concerns, questions, or feedback related to privacy or personal data processing.
Your privacy matters. Thank you for trusting m-dawg.com.